We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox crashes

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

wanted
wanted
more options

I'm on a Mac Powerbook pro running 10.8.5. I had been using Firefox 35.1 and had several sessions and a lot of windows open. No surprise, it hung. Tried to restart, it hangs. Rebooted computer (several times now). No change. Uninstalled, reinstalled (35, 35.01 & 36.01), no change. Tried refresh FF, FF name appears top left, no other menu items, no app window, hangs. Tried starting in safe mode several times, the FF App window comes up with home browser, looks good for a few seconds but then hangs, can't use the menu items or do anything in those 10 seconds or so before it hangs. Ran Mackeeper. No change. Tried Firefox 36.01, no change. Tried Firefox 35.01 no change. Ran the above processes a few times, no change. Went to Library, Firefox, Crash reports submitted, last details listed below, although I have logged reports many times since this, which I think is from the first major crash and all this started. Any ideas?

Last listed submitted crash report: Crash ID: bp-6bf00c3b-8a09-4861-b989-3aeed2150227

I'm on a Mac Powerbook pro running 10.8.5. I had been using Firefox 35.1 and had several sessions and a lot of windows open. No surprise, it hung. Tried to restart, it hangs. Rebooted computer (several times now). No change. Uninstalled, reinstalled (35, 35.01 & 36.01), no change. Tried refresh FF, FF name appears top left, no other menu items, no app window, hangs. Tried starting in safe mode several times, the FF App window comes up with home browser, looks good for a few seconds but then hangs, can't use the menu items or do anything in those 10 seconds or so before it hangs. Ran Mackeeper. No change. Tried Firefox 36.01, no change. Tried Firefox 35.01 no change. Ran the above processes a few times, no change. Went to Library, Firefox, Crash reports submitted, last details listed below, although I have logged reports many times since this, which I think is from the first major crash and all this started. Any ideas? Last listed submitted crash report: Crash ID: bp-6bf00c3b-8a09-4861-b989-3aeed2150227

모든 댓글 (2)

guigs
guigs
more options

How about disabling extensions, or trying a new profile? A reinstall might not necessarily remove older profiles to prevent data loss.

New profiles are a fast and easy way to tell: Profile Manager - Create, remove or switch Firefox profiles

FredMcD
FredMcD
more options

The crash report flagged these programs;

GeForceGLDriver = NVIDIA graphic cards ?

libsystem_kernel.dylib =  ? Word for Mac

For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.