본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I can't access a certain website after the recent Firefox update.

  • 5 답장
  • 9 이 문제를 만남
  • 1 보기
  • 최종 답변자: Dragoness

more options

Before the update, I was able to get to my bank account without any trouble. Now I get "Secure Connection Failed" issue. The problem is not the firewall because any computer that we've tried to access the site with, including one on a different Internet connection, has failed. I am able to access the site on other browsers. None of the troubleshooting supports or forums have helped.

Before the update, I was able to get to my bank account without any trouble. Now I get "Secure Connection Failed" issue. The problem is not the firewall because any computer that we've tried to access the site with, including one on a different Internet connection, has failed. I am able to access the site on other browsers. None of the troubleshooting supports or forums have helped.

선택된 해결법

The reason Firefox is blocking access to this website is because it uses the older RC4 cypher. (and the login page is where you want security, if that is insecure it's going to be the first point of attack to access bank accounts).

I'd suggest you call up the bank immediately and request they use some modern web security.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (5)

more options

It is likely that the website is running insecure cyphers, making it unsafe for Firefox to go there. You can run the website address through https://www.ssllabs.com/ssltest/ and see what is wrong, and then contact the site and complain. If this is a bank I'd suggest switching banks, as if they are taking such risks with their website you can't be assured they are keeping your money or information safe.

more options

I should probably clarify that this is a login page, not the actually bank accounts.

I ran the page where the "Secure Connection Failed" issue shows up through the link you posted. Overall rating is B.

more options

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.

You can open the about:config page via the location/address bar and use its search bar to locate this pref:

  • security.tls.insecure_fallback_hosts

You can double-click the line to modify the pref and add the full domain to this pref. If there are already websites (domains) in this list then add a comma and the new domain (no spaces). You should only see domains separated by a comma in the value column.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.


more options

선택된 해결법

The reason Firefox is blocking access to this website is because it uses the older RC4 cypher. (and the login page is where you want security, if that is insecure it's going to be the first point of attack to access bank accounts).

I'd suggest you call up the bank immediately and request they use some modern web security.

more options

I just called. They know the issue and are resolving it.