Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox 31.7.0 ESR is not able to update itself to Firefox 38.0.1 ESR by using the 'About Firefox' update check.

  • 2 답장
  • 11 이 문제를 만남
  • 24 보기
  • 최종 답변자: hake

more options

Firefox 31.7.0 ESR was running and 'About Firefox' confirmed that. I knew that Firefox 38.0.1 ESR was available but using the 'About Firefox' update checker on Firefox 31.7.0 ESR only disclosed that Firefox was up to date. I had to manually download Firefox 38.0.1 ESR and install it. The new version is now running. Those using Firefox 31.0.7 ESR seem to be locked into that version. The Firefox 31.7.0 ESR updater does not seem to be working as it previously did on version 31.6.0 ESR when it updated to version 31.7.0 ESR.

I have noted this behaviour on three separate Windows XP and Windows 7 computers.

Firefox 31.7.0 ESR was running and 'About Firefox' confirmed that. I knew that Firefox 38.0.1 ESR was available but using the 'About Firefox' update checker on Firefox 31.7.0 ESR only disclosed that Firefox was up to date. I had to manually download Firefox 38.0.1 ESR and install it. The new version is now running. Those using Firefox 31.0.7 ESR seem to be locked into that version. The Firefox 31.7.0 ESR updater does not seem to be working as it previously did on version 31.6.0 ESR when it updated to version 31.7.0 ESR. I have noted this behaviour on three separate Windows XP and Windows 7 computers.

선택된 해결법

hello hake, firefox esr is a build for enterprises and the behaviour you've described is intended. the firefox 31 ESR branch is still supported & there will be another regular update to 31.8.0 - at the end of that cycle users on the esr branch will be updated to 38.2.0 through the built-in autoupdater...

https://www.mozilla.org/en-US/firefox/organizations/faq/

문맥에 따라 이 답변을 읽어주세요 👍 6

모든 댓글 (2)

more options

선택된 해결법

hello hake, firefox esr is a build for enterprises and the behaviour you've described is intended. the firefox 31 ESR branch is still supported & there will be another regular update to 31.8.0 - at the end of that cycle users on the esr branch will be updated to 38.2.0 through the built-in autoupdater...

https://www.mozilla.org/en-US/firefox/organizations/faq/

more options

Thank you philipp. That is just what I wanted to read.