Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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자세히 살펴보기

Firefox crashes

  • 2 답장
  • 1 이 문제를 만남
  • 5 보기
  • 최종 답변자: cor-el

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my firefox browser keeps on crashing for 3 to 5 seconds and continues to normal mode. many a time the browser stops responding for about 10 seconds and also keep on strucking while browsing websites. i am having these problems from 20 days.... Please resolve asap.

my firefox browser keeps on crashing for 3 to 5 seconds and continues to normal mode. many a time the browser stops responding for about 10 seconds and also keep on strucking while browsing websites. i am having these problems from 20 days.... Please resolve asap.

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Install the Latest version

If you are using the latest version Please delete all cookies and cash memories. ( By going to History)

Also write about:memory in your browser and click minimize memory usage

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: