본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I want to recover the data of a previous date on my sync account

alexis13
alexis13
more options

Hello,

I was using firefox sync on my mac and with the last Firefox version. My hard disk crashed and long story short I had to install a new hard disk and start over.

I install back firefox and when I logged in my Sync account, I had to reset my password ( I am almost sure I was trying the right password). Anyway, I succeed to log in but there was no data sync and I lost all my history and bookmark.

Is there a way to see history of the data in firefox sync and decide with which on I want to synchronise?

Thanks in advance

Hello, I was using firefox sync on my mac and with the last Firefox version. My hard disk crashed and long story short I had to install a new hard disk and start over. I install back firefox and when I logged in my Sync account, I had to reset my password ( I am almost sure I was trying the right password). Anyway, I succeed to log in but there was no data sync and I lost all my history and bookmark. Is there a way to see history of the data in firefox sync and decide with which on I want to synchronise? Thanks in advance

모든 댓글 (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, when you reset the Password for your Sync account the data on the server was wiped. No data backups are saved.

The Sync Password is part the the "key" by which your data is encrypted. With the correct, unchanged Password that data can't be decrypted when it returns to one of your connected devices - it's useless with a different Password.

And there is no user web access to Sync data except thru Firefox. About all you can when logging into Firefox Accounts on the web is data statistics as to how much data in Kb/Mb is there.

What about other devices that were connected to that Sync account? Is your data still there on another device?