본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 3 답장
  • 5 이 문제를 만남
  • 10 보기
  • 최종 답변자: sallyjg

more options

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

선택된 해결법

모든 댓글 (3)

more options

선택된 해결법

Hello sallyjg, any luck if you disable the Adobe Flash protected mode in Firefox ?

thank you

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Thanks to you both! So far it seems that disabling the protected mode is working... I was able to get into the crossword without a crash of either the Flash Player or Firefox. If I have the problem again, I'll try try the additional suggestions from FredMcD.