본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Updated to Firefox 38.0.5 and now all my bookmarks are gone. How can I get them back?

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

more options

After updating my Firefox to 38.0.5, all my bookmarks, autocomplete saved website, saved password are gone. I've tried to recover my bookmarks by following instruction in: https://support.mozilla.org/en-US/questions/1027158 & https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks?redirectlocale=en-US&redirectslug=Bookmarks+not+saved#w_fix-the-bookmarks-file

Also, I did a refresh and hat didn't work as well.

After updating my Firefox to 38.0.5, all my bookmarks, autocomplete saved website, saved password are gone. I've tried to recover my bookmarks by following instruction in: https://support.mozilla.org/en-US/questions/1027158 & https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks?redirectlocale=en-US&redirectslug=Bookmarks+not+saved#w_fix-the-bookmarks-file Also, I did a refresh and hat didn't work as well.

모든 댓글 (1)

more options

Do you have an "Old Firefox Data" folder on the desktop?

If you have and there is more than one profile then you can check older profiles to see if they have your lost data. You can also check the default location in AppData\Roaming for lost profiles.

You can transfer files from a previously used profile to the current profile, but be cautious not to copy corrupted files to avoid carrying over problems.