본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Keep getting more than weekly updates and this keeps crushing.. WTF?

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: philipp

more options

Updates keep coming almost daily. However, I open 4 tabs with different info and the browser crashed and shuts down attempting to reopen and reload. This has been going on for at least the last 4 updates. Wouldn't it be more efficient if they fixed and tested the update properly before rushing to a quick new release? They've been releasing patches over a worn out NEW outfit.

Updates keep coming almost daily. However, I open 4 tabs with different info and the browser crashed and shuts down attempting to reopen and reload. This has been going on for at least the last 4 updates. Wouldn't it be more efficient if they fixed and tested the update properly before rushing to a quick new release? They've been releasing patches over a worn out NEW outfit.

모든 댓글 (3)

more options

hello, accordung to your system information you're using a beta version of firefox which is receiving updates twice a week - this is to be expected when using a pre-release version! install firefox 39 if you want to go to the release version instead: How to download and install Firefox on Mac

in regard to the crashes you've mentioned, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

AdapterDeviceID: 0x 166 AdapterVendorID: 0x8086 Add-ons: %7B1C177B10-F72F-11E1-A21F-0800200C9A66%7D:4.4.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:40.0,jid1-QpHD8URtZWJC2A%40jetpack:4.1.2.1-signed,info%40youtube-mp3.org:1.0.9.1-signed AsyncPluginInit: 1 BuildID: 20150702173756 CrashTime: 1436220925 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436027428 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166GL Context- GL Context+ WebGL- WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 33742 StartupTime: 1436187186 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20150702173756","version":"40.0","vendor":"Mozilla","platformVersion":"40.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20150311.01","architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"cpu":{"count":8,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"14.4.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x 166","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"beta","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.formfill.enable":false,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.startup.homepage":"<user-set>","layers.acceleration.disabled":true,"network.proxy.autoconfig_url":"<user-set>","places.history.enabled":false,"privacy.donottrackheader.enabled":true}},"profile":{"creationDate":16025},"addons":{"activeAddons":{"{1C177B10-F72F-11E1-A21F-0800200C9A66}":{"blocklisted":false,"description":"Download Web Videos from Youtube and other popular video sharing sites in a click.","name":"Video Converter","userDisabled":false,"appDisabled":false,"version":"4.4.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16410,"updateDay":16410},"jid1-QpHD8URtZWJC2A@jetpack":{"blocklisted":false,"description":"Intelligent manager for proxy modules available on proxmate.me!","name":"ProxMate","userDisabled":false,"appDisabled":false,"version":"4.1.2.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16552,"updateDay":16583},"info@youtube-mp3.org":{"blocklisted":false,"description":"Includes a button on any YouTube Video page that allows its users to make use of the YouTube mp3 technology to obtain a private copy off that video broadcast which they can download.","name":"YouTube mp3","userDisabled":false,"appDisabled":false,"version":"1.0.9.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16573,"updateDay":16583}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"40.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16022,"updateDay":16620},"activePlugins":[{"name":"DivX Plus Web Player","version":"3.2.4.1250","description":"DivX Web Player version 3.2.4.1250","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/vnd.avi","video/msvideo","video/avi","video/divx","video/divxdps","video/x-msvideo"],"updateDay":16395},{"name":"Java Applet Plug-in","version":"Java 8 Update 45","description":"Displays Java applet content, or a placeholder if Java is not installed.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet;version=1.4","application/x-java-applet;version=1.2.1","application/x-java-applet;version=1.2.2","application/x-java-applet;version=1.3","application/x-java-applet;javafx=8.0.45","application/x-java-applet;version=1.8","application/x-java-applet;jpi-version=1.8.0_45","application/x-java-applet;version=1.1.1","application/x-java-vm","application/x-java-applet;version=1.2","application/x-java-applet;version=1.7","application/x-java-applet;version=1.4.1","application/x-java-applet;version=1.1.2","application/x-java-applet","application/x-java-applet;version=1.1","application/x-java-applet;version=1.1.3","application/x-java-applet;version=1.4.2","application/x-java-applet;version=1.6","application/x-java-applet;deploy=11.45.2","application/x-java-applet;version=1.3.1","application/x-java-applet;version=1.5"],"updateDay":16535},{"name":"DivX VOD Helper Plug-in","version":"1.1","description":"DivX VOD Helper Plug-in","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-divxovshelper"],"updateDay":16541},{"name":"Default Browser Helper","version":"600","description":"Provides information about the default web browser","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/apple-default-browser"],"updateDay":16552},{"name":"QuickTime Plug-in 7.7.3","version":"7.7.3","description":"The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the <A HREF=http://www.apple.com/quicktime>QuickTime</A> Web site.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/x-msvideo","video/3gpp2","audio/mpeg3","audio/mp3","audio/x-caf","audio/mpeg","video/quicktime","audio/x-mpeg3","video/mp4","application/x-sdp","audio/wav","video/avi","audio/mp4","video/x-m4v","audio/x-wav","application/sdp","audio/x-aiff","video/x-mpeg","video/3gpp","video/msvideo","audio/x-mpeg","audio/vnd.qcelp","audio/x-mp3","application/x-rtsp","audio/amr","video/sd-video","audio/aiff","video/mpeg","audio/3gpp2","audio/aac","audio/x-m4b","audio/x-m4p","audio/x-gsm","application/x-mpeg","audio/x-aac","audio/basic","audio/x-m4a","audio/3gpp"],"updateDay":16586},{"name":"Shockwave Flash","version":"18.0.0.194","description":"Shockwave Flash 18.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16610}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.4","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 URL: http://www.drudgereport.com/ Vendor: Mozilla Version: 40.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

more options

please provide the crash id starting with bp- as it's listed on about:crashes - only this will give the full information necessary to take a closer look...