We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Emails that I have deleted and are not in Trash still appear in full text in global Search. How do I delete them for good?

  • 1 답장
  • 4 이 문제를 만남
  • 2 보기
  • 최종 답변자: jemkg

more options

I deleted these emails some time ago. The Trash folder is empty. I wish to delete them permanently but have not been able to locate them in a form that will enable me to do so. They do not show up by using Edit>Find>Search messages. I have made a manual search of all folders but they are not there. I have tested the delete function on a "dummy" email, which also deletes from Trash with no problem but still shows up in global Search, with no location indicated. It appears that there remains a permanent record of every email as a "phantom", even after Trash has successfully cleared. I have looked in the Profiles folder but cannot locate a file where these may be stored, but they must be in a file somewhere on my computer. I would like to know where it is so I can once and for all nuke these undead emails.

I deleted these emails some time ago. The Trash folder is empty. I wish to delete them permanently but have not been able to locate them in a form that will enable me to do so. They do not show up by using Edit>Find>Search messages. I have made a manual search of all folders but they are not there. I have tested the delete function on a "dummy" email, which also deletes from Trash with no problem but still shows up in global Search, with no location indicated. It appears that there remains a permanent record of every email as a "phantom", even after Trash has successfully cleared. I have looked in the Profiles folder but cannot locate a file where these may be stored, but they must be in a file somewhere on my computer. I would like to know where it is so I can once and for all nuke these undead emails.

선택된 해결법

FIXED by the questioner. I found a file called "global-messages-db-sqlite" in the folder "(User)>AppData>Roaming>Thunderbird>Profiles>jt*****.default". It showed the current date, but I suspect that it updated the orginal search that I ran to locate the files I wanted to delete. (The test email that had seemed to confirm the problem in fact did delete properly; I had deleted it from my Inbox but forgotten to delete it from my "Sent" folder).

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

FIXED by the questioner. I found a file called "global-messages-db-sqlite" in the folder "(User)>AppData>Roaming>Thunderbird>Profiles>jt*****.default". It showed the current date, but I suspect that it updated the orginal search that I ran to locate the files I wanted to delete. (The test email that had seemed to confirm the problem in fact did delete properly; I had deleted it from my Inbox but forgotten to delete it from my "Sent" folder).