New version does not download domain mail
I think that it has been ever since Thunderbird last upgraded that I've been unable to download my domain email. The last email I have downloaded is dated 7-22 though I have mail on the server and nothing has changed there. Email access on my phone (through the Gmail app for all of my accounts) works fine. When I open Thunderbird, the Gmail accounts collect very quickly but my domain mail will say on the bottom status bar "[email address]: Checking mail server capabilities..." and the circle continues to spin up by the Inbox tab. Nothing is ever downloaded and this will stay like that as long as Thunderbird remains open. I've never really had a problem with Thunderbird before so I'm really pretty stupid as to what to do next. Thanks
Application Basics
Name: Thunderbird Version: 38.1.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150707103124 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Extensions
Lightning, 4.0.1.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593}
Extra Folder Columns, 1.1.5, false, extra-cols@jminta_gmail.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 38.1.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 486865a1-785d-482a-a48e-ff6336a1951
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1437958707
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
I think that it has been ever since Thunderbird last upgraded that I've been unable to download my domain email. The last email I have downloaded is dated 7-22 though I have mail on the server and nothing has changed there. Email access on my phone (through the Gmail app for all of my accounts) works fine. When I open Thunderbird, the Gmail accounts collect very quickly but my domain mail will say on the bottom status bar "[email address]: Checking mail server capabilities..." and the circle continues to spin up by the Inbox tab. Nothing is ever downloaded and this will stay like that as long as Thunderbird remains open. I've never really had a problem with Thunderbird before so I'm really pretty stupid as to what to do next.
Thanks
Application Basics
Name: Thunderbird
Version: 38.1.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20150707103124
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Extensions
Lightning, 4.0.1.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593}
Extra Folder Columns, 1.1.5, false, extra-cols@jminta_gmail.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 38.1.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 486865a1-785d-482a-a48e-ff6336a1951
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1437958707
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
모든 댓글 (4)
oh I forgot to mention that I am able to send mail from these accounts but I always get an error that it can't be saved to the sent box do I want to try again or cancel.
You supplied some information copied from 'Troubleshooting Information'. For some unknown reason all the vital information about Mail and News Accounts is completely missing.
Oops, not sure what happened...
Application Basics
Name: Thunderbird Version: 38.1.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150707103124 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account5:
INCOMING: account5, , (pop3) pop.gmail.com:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
account7:
INCOMING: account7, , (pop3) pop.gmail.com:995, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
account8:
INCOMING: account8, , (imap) mail.vholifield.com:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: mail.vholifield.com:25, alwaysSTARTTLS, passwordCleartext, true
account9:
INCOMING: account9, , (rss) Feeds, plain, passwordCleartext
account10:
INCOMING: account10, , (imap) mail.valerie.xyz:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: mail.valerie.xyz:25, alwaysSTARTTLS, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-fbaaa496-0f35-4721-879b-ee7c42141030 (10/30/2014) http://crash-stats.mozilla.com/report/index/bp-3378b967-36d2-4d82-8d18-8cc022140915 (9/15/2014) http://crash-stats.mozilla.com/report/index/bp-04be0c0f-cfa3-4ea9-8b32-828ae2140831 (8/31/2014)
Extensions
Lightning, 4.0.1.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593}
Extra Folder Columns, 1.1.5, false, extra-cols@jminta_gmail.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 38.1.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 486865a1-785d-482a-a48e-ff6336a1951
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1437958707
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.print_printer: \\HOLIFIELD-DESK\HP PSC 1500 series
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_bgcolor: false
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_bgimages: false
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_command:
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_downloadfonts: false
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_evenpages: true
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_footercenter:
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_footerleft: &PT
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_footerright: &D
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_headercenter:
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_headerleft: &T
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_headerright: &U
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_in_color: true
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_margin_bottom: 0.5
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_margin_left: 0.5
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_margin_right: 0.5
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_margin_top: 0.5
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_oddpages: true
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_orientation: 0
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_pagedelay: 500
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_data: 1
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_height: 11.00
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_size: 0
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_size_type: 0
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_size_unit: 0
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_width: 8.50
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_reversed: false
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_scaling: 1.00
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_shrink_to_fit: true
print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_to_file: false
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_bgcolor: false
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_bgimages: false
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_command:
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_downloadfonts: false
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_evenpages: true
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_footercenter:
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_footerleft: &PT
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_footerright: &D
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_headercenter:
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_headerleft: &T
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_headerright: &U
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_in_color: true
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_margin_bottom: 0.5
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_margin_left: 0.5
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_margin_right: 0.5
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_margin_top: 0.5
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_oddpages: true
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_orientation: 0
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_pagedelay: 500
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_data: 1
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_height: 11.00
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_size: 2
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_size_type: 0
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_size_unit: 0
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_width: 8.50
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_reversed: false
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_scaling: 1.00
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_shrink_to_fit: true
print.printer_\\OC7481988623867\HP_PSC_1500_series.print_to_file: false
print.printer_WF-2530_Series(Network).print_bgcolor: false
print.printer_WF-2530_Series(Network).print_bgimages: false
print.printer_WF-2530_Series(Network).print_colorspace:
print.printer_WF-2530_Series(Network).print_command:
print.printer_WF-2530_Series(Network).print_downloadfonts: false
print.printer_WF-2530_Series(Network).print_duplex: 1515870810
print.printer_WF-2530_Series(Network).print_edge_bottom: 0
print.printer_WF-2530_Series(Network).print_edge_left: 0
print.printer_WF-2530_Series(Network).print_edge_right: 0
print.printer_WF-2530_Series(Network).print_edge_top: 0
print.printer_WF-2530_Series(Network).print_evenpages: true
print.printer_WF-2530_Series(Network).print_footercenter:
print.printer_WF-2530_Series(Network).print_footerleft: &PT
print.printer_WF-2530_Series(Network).print_footerright: &D
print.printer_WF-2530_Series(Network).print_headercenter:
print.printer_WF-2530_Series(Network).print_headerleft: &T
print.printer_WF-2530_Series(Network).print_headerright: &U
print.printer_WF-2530_Series(Network).print_in_color: true
print.printer_WF-2530_Series(Network).print_margin_bottom: 0.5
print.printer_WF-2530_Series(Network).pr