We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

you sent mail with test your firefox which removed all my settings and mcafee safekey.

  • 2 답장
  • 8 이 문제를 만남
  • 2 보기
  • 최종 답변자: cherami

more options

The last e mail I received had a section for firefox health chk when used it removed all my settings without warning and worst of all removed my mcafee safekey and security. So I am not please that Mozilla does this sort of thing without proper warning.

The last e mail I received had a section for firefox health chk when used it removed all my settings without warning and worst of all removed my mcafee safekey and security. So I am not please that Mozilla does this sort of thing without proper warning.

모든 댓글 (2)

more options

Hi cherami, Could you please give a little more detail ow what might have happened and where this email came from?

In the health report there are no scripts that should remove any profile data. This is the built in url for Firefox [about:healthreport]

more options

Well the email came from you under the title of "These themes are the cat’s pajamas" and where it say's you can chk up on your Mozilla health is where I clicked and it changed everything. I notice it made a backup called old firefox data. I assure you it did remove programs that had just been installed like Ublock , my wallpaper at the top also my other adblock plus.