Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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자세히 살펴보기

Firefox is launches with two windows.

  • 3 답장
  • 1 이 문제를 만남
  • 12 보기
  • 최종 답변자: FredMcD

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When Firefox is launch, it is opening in two screens. One with black popup having information about Spell checker.

I have re-installed Firefox but problem still exists.

It is very annoyed as my automated system have step to open Firefox and it refers to black screen.

Can you please help me to stop black screen.

When Firefox is launch, it is opening in two screens. One with black popup having information about Spell checker. I have re-installed Firefox but problem still exists. It is very annoyed as my automated system have step to open Firefox and it refers to black screen. Can you please help me to stop black screen.

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system restore could solve your problem

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Security Issue: Update your Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.