Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can I delete t-bird, start anew, but not lose my address book & email files (I corrupted it so I can't establish a new account).?

  • 1 답장
  • 3 이 문제를 만남
  • 6 보기
  • 최종 답변자: Zenos

more options

I couldn't remember my master password for the security system device when trying to establish a new account after changing my isp. I used a Mozilla solution for deleting the password that said to go to the Error Console Tool and insert a command. But now I can't get Thunderbird to verify my new user name and password, even after entering a new master password. I believe t-bird is now corrupted with the inserted line of code. How can I delete t-bird but not delete my user data and then start from scratch? The error message in creating the account is

[Exception..."Component failure code 0x0004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x0004005 NS_ERROR_FAILURE)" location: JS frame :: chrome://messenmger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]

I couldn't remember my master password for the security system device when trying to establish a new account after changing my isp. I used a Mozilla solution for deleting the password that said to go to the Error Console Tool and insert a command. But now I can't get Thunderbird to verify my new user name and password, even after entering a new master password. I believe t-bird is now corrupted with the inserted line of code. How can I delete t-bird but not delete my user data and then start from scratch? The error message in creating the account is [Exception..."Component failure code 0x0004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x0004005 NS_ERROR_FAILURE)" location: JS frame :: chrome://messenmger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]

선택된 해결법

Yes you can delete thunderbird and not lose your data, because it's stored separately. The problem is that that the corruption or whatever is almost certainly in the stored data. If so, reinstalling the program is unlikely to fix things.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (1)

more options

선택된 해결법

Yes you can delete thunderbird and not lose your data, because it's stored separately. The problem is that that the corruption or whatever is almost certainly in the stored data. If so, reinstalling the program is unlikely to fix things.