본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Flash player is not working, even after reinstalling both firefox and flash player.

  • 1 답장
  • 1 이 문제를 만남
  • 18 보기
  • 최종 답변자: FredMcD

more options

Yesterday morning flash was working to play flash games and listen to songs on pandora. After coming home opening any flash game leads to a blank area where the game should load and pandora first would not load music and now says to "Please ensure you are using the latest Flash Player". I have tried updating flash player, then reinstalling flash, then refreshing firefox, and then when none of that worked I completely reinstalled firefox and the problem is still not fixed.

Yesterday morning flash was working to play flash games and listen to songs on pandora. After coming home opening any flash game leads to a blank area where the game should load and pandora first would not load music and now says to "Please ensure you are using the latest Flash Player". I have tried updating flash player, then reinstalling flash, then refreshing firefox, and then when none of that worked I completely reinstalled firefox and the problem is still not fixed.

모든 댓글 (1)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015

All such games use Java


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158 Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.1.9.160 http://get.adobe.com/shockwave/