hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your systems control panel and remove any software labled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

Hi, I found Freecorder 5 and Freecorder toolbar in my control panel. What is strange is 1) I certainly haven't installed that yesterday, but FF only started crashing this morning 2) I cannot uninstall either. If I click uninstall, nothing happens. Can you tell me how to unstall both programs? Thanks, Anne-Mie

Hi, Some more information - Freecorder has been installed on my PC 1/11/2011 - Freecorder toolbar on 2/4/2013

Yet FF only started to crash yesterday without a new update.

I don't need them and will happily remove them, if I can. But is it the correct solution?

Thanks, Anne-Mie

Thanks,

Hi,

I finally installed the REVO uninstaller, installed both programs and yes FF works again. Thanks for the solution. Anne-Mie

i think it's a three-way interference by firefox, freecorder and norton introduced by a recent norton signature update. but if you don't use freecorder much then removing it is certainly the best way forward...