본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Did Refresh. All history, bookmarks,saved passwords etc all missing.

  • 2 답장
  • 1 이 문제를 만남
  • 15 보기
  • 최종 답변자: elainemacko

more options

I looked at my profile folder & all these items are there, but the refresh won't let them load. Now what?????

I looked at my profile folder & all these items are there, but the refresh won't let them load. Now what?????

모든 댓글 (2)

more options

Did Firefox create an "Old Firefox Data" folder on the desktop?

When you refresh/reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems.

You can recover these files from the Old Firefox Data folder on the desktop to recover some of data from your previous profile.

  • bookmarks and history: places.sqlite and the backups in the bookmarkbackups folder
  • other SQLite files like cookies.sqlite (Cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db for the passwords

You can use this button to go to the current Firefox profile folder:

more options

All those "processes" to recover an old profile folder isn't worth it! I re-created my drop down history, plus saved my passwords, bookmarks, I don't care & library, I can get anything back, that was "lost"! However, I WILL NEVER REFRESH FIREFOX EVER AGAIN!!!! UNTIL, FIREFOX FIXES THIS PROBLEM! PS, I uninstalled & reinstalled Firefox, which was a nightmare to figure out, but I did it. Just, so you know, I'm not inept