본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Add-ons automatically disabling after computer restart

  • 2 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: cor-el

more options

My add-ons are enabled, but after I shut down my computer then restart and open Firefox, in addition to my homepage tab, multiple tabs are opening, each one saying the same thing: "Install Add-On (name)". When I check, the add-ons have somehow been disabled and I have to enable them again. Everything runs fine after that, until it's time to shut down, and then the same thing happens again next time I start the computer. Help!

My add-ons are enabled, but after I shut down my computer then restart and open Firefox, in addition to my homepage tab, multiple tabs are opening, each one saying the same thing: "Install Add-On (name)". When I check, the add-ons have somehow been disabled and I have to enable them again. Everything runs fine after that, until it's time to shut down, and then the same thing happens again next time I start the computer. Help!

모든 댓글 (2)

more options

hi dfreling, this sounds like some configuration changes can't be properly saved in your firefox profile folder. in order to troubleshoot this, please go through the steps mentioned in How to fix preferences that won't save

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox menu button/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.json file.