본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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just got a patch alert for Firefox browser

  • 3 답장
  • 9 이 문제를 만남
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  • 최종 답변자: James

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It wanted me to download and install a browser patch ... is this legit? I didn't think to snapshot the screen or get the address but is was not mozilla.

It wanted me to download and install a browser patch ... is this legit? I didn't think to snapshot the screen or get the address but is was not mozilla.

선택된 해결법

¡Hola Alex!

Please see Update Firefox to the latest release for the only legit ways to update your Firefox.

When you see such scams, please take a moment to report them over at https://www.mozilla.org/en-US/about/legal/fraud-report/

¡Gracias! Alex

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선택된 해결법

¡Hola Alex!

Please see Update Firefox to the latest release for the only legit ways to update your Firefox.

When you see such scams, please take a moment to report them over at https://www.mozilla.org/en-US/about/legal/fraud-report/

¡Gracias! Alex

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If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
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Mozilla does not put Firefox downloads or update on random sites outside of *.mozilla.org nor do they do .exe patches since Firefox is also for Mac OSX and Linux.

If you had installed this Fake firefoxpatch .exe it would have infected your Windows with something like a Trojan or CryptoLocker.

글쓴이 James 수정일시