본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Folders missing (Sent, Drafts, etc...) Only see Inbox and Trash. Please help.

  • 3 답장
  • 38 이 문제를 만남
  • 1 보기
  • 최종 답변자: Wayne Mery

more options

This morning I started up Thunderbird, and noticed that several folders were missing.

I have 2 custom sub folders under the Inbox- those were missing. The Sent and Drafts folder went missing.

I've tried subscribing to the IMAP folders. If I do this, and restart Thunderbird, it will show the folders for a brief second, and then disappear.

I've tried rebuilding the folder structure by deleting the msf files in the Thunderbird profile directory.

I am connecting to an exchange server- and everything has worked fine until now.

This morning I started up Thunderbird, and noticed that several folders were missing. I have 2 custom sub folders under the Inbox- those were missing. The Sent and Drafts folder went missing. I've tried subscribing to the IMAP folders. If I do this, and restart Thunderbird, it will show the folders for a brief second, and then disappear. I've tried rebuilding the folder structure by deleting the msf files in the Thunderbird profile directory. I am connecting to an exchange server- and everything has worked fine until now.

선택된 해결법

There have been alot of similar cases with outlook/hotmail/office365 , so something is clearly going on.

Please try this to see if you can subscribe / show in folder pane again.

'Tools' > 'Account Settings' > 'Server Settings' for the mail account or Right clickon mail account name in Fodler Pane and select 'Settings' select 'Server Settings' for the mail account click on 'Advanced' button uncheck: 'Show only subscribed folders'. clickon OK click on OK

then try to subscribe again. Right click on mail account and select 'Subscribe' See if this time you can select the folder. click on OK

문맥에 따라 이 답변을 읽어주세요 👍 11

모든 댓글 (3)

more options

선택된 해결법

There have been alot of similar cases with outlook/hotmail/office365 , so something is clearly going on.

Please try this to see if you can subscribe / show in folder pane again.

'Tools' > 'Account Settings' > 'Server Settings' for the mail account or Right clickon mail account name in Fodler Pane and select 'Settings' select 'Server Settings' for the mail account click on 'Advanced' button uncheck: 'Show only subscribed folders'. clickon OK click on OK

then try to subscribe again. Right click on mail account and select 'Subscribe' See if this time you can select the folder. click on OK

more options

I've created a bug report, asking for this to be checked out.

As this is not actually affecting me - I don't have outlook/hotmail/office365 mail account, then it would be helpful if you could offer information for the bugzilla people. Please tell them : what OS you use. what version of thunderbird. What server you are trying to connect to subscribe folders. state what folders disappeared. state whether you could see folders in the 'subscribe' window etc you would need to register/logon to post comment. It would also be usefult to 'Vote' for the bug. Voting is located in the top section where it says: Importance: (vote)

more options

also info at http://thunderbirdtweaks.blogspot.com.au/2016/01/outlookcom-office365-imap-subscribed.html which I believe is mentinoed in the bug report.