Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why am I having trouble opening AOL mail in Firefox?

  • 2 답장
  • 6 이 문제를 만남
  • 9 보기
  • 최종 답변자: WhiteBimmer

more options

Have been using AOL as an app with Firefox for quite a few years but am now having trouble. I can access AOL account just fine but I now have very slow response in opening email and frequently get message that "having a problem accessing that mail". I have even had system "lock up" with AOL mail screen not showing messages. Logging out/in to AOL does not seem to help nor does rebooting computer. PC is running Win7 Home (64bit) and have installed Firefox 43.0.4 for 64bit. Please advise.

Have been using AOL as an app with Firefox for quite a few years but am now having trouble. I can access AOL account just fine but I now have very slow response in opening email and frequently get message that "having a problem accessing that mail". I have even had system "lock up" with AOL mail screen not showing messages. Logging out/in to AOL does not seem to help nor does rebooting computer. PC is running Win7 Home (64bit) and have installed Firefox 43.0.4 for 64bit. Please advise.

모든 댓글 (2)

more options

Oddly enough this also happens in Firefox, Chrome and IE9. Scanned for malware with no results. Finally I downloaded AOL desktop and surprise, I can now open AOL mail, but only in their desktop. This appears to be both blackmail and coercion by AOL. I say that because this problem is VERY common on the net with ALL browsers. Any other possibilities? Chosen solution

Try to clear the cache and remove cookies only from websites that cause problems if it happens again.

"Clear the Cache":

   Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" 

"Remove Cookies" from sites causing problems:

   Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

sumayah.islam said

Oddly enough this also happens in Firefox, Chrome and IE9. Scanned for malware with no results. Finally I downloaded AOL desktop and surprise, I can now open AOL mail, but only in their desktop. This appears to be both blackmail and coercion by AOL. I say that because this problem is VERY common on the net with ALL browsers. Any other possibilities? Chosen solution Try to clear the cache and remove cookies only from websites that cause problems if it happens again. "Clear the Cache": Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Thanks, Sumayah.

Cleared the cache and, rather than editing list of cookies, I just stopped 3rd Party Cookies. System seems much more responsive now! I will add clearing the cache to my list of weekly system maintenance actions. Thanks!