본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Cannot connect to smtp server

  • 2 답장
  • 2 이 문제를 만남
  • 6 보기
  • 최종 답변자: sfhowes

more options

My OS is ubuntu 14.04 LTS, I am using Thunderbird version 38.5.1. i'm able to receive emails, but cannot connect to the smtp server. Here my settings:

 Allgemeine Informationen
   Name: Thunderbird
   Version: 38.5.1
   User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1
   Profilverzeichnis: Ordner öffnen
             (Lokaler Datenträger)
   Build-ID der Anwendung: 20160106101225
   Aktivierte Plugins: about:plugins
   Build-Konfiguration: about:buildconfig
   Speicherverwendung: about:memory
 E-Mail- und Newsgruppen-Konten
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) imap.riseup.net:993, SSL, passwordCleartext
     OUTGOING: mail.riseup.net:465, SSL, passwordCleartext, true
 Absturzberichte
 Erweiterungen
   Enigmail, 1.8.2, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
   Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
 Wichtige modifizierte Einstellungen
   Name: Wert
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.5.1
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: f996cb96-0e16-4f58-90a9-afa13bf6c36
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1454946652
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     security.disable_button.openCertManager: false
 Grafik
     Karten-Beschreibung: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
     Vendor-ID: Intel Open Source Technology Center
     Geräte-ID: Mesa DRI Intel(R) Haswell Mobile
     Treiber-Version: 3.0 Mesa 11.0.4
     WebGL-Renderer: false
     GPU-beschleunigte Fenster: 0
     AzureCanvasBackend: cairo
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: cairo
 JavaScript
 Inkrementelle GC: 1
 Barrierefreiheit
   Aktiviert: 0
   Barrierefreiheit verhindern: 0
 Bibliotheken-Versionen
     Minimal vorausgesetzte Version
     Verwendete Version
     NSPR
     4.10.10
     4.10.10
     NSS
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC
     NSS Util
     3.19.2.1
     3.19.2.1
     NSS SSL
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC
     NSS S/MIME
     3.19.2.1 Basic ECC
     3.19.2.1 Basic ECC

Thank you in advance!

My OS is ubuntu 14.04 LTS, I am using Thunderbird version 38.5.1. i'm able to receive emails, but cannot connect to the smtp server. Here my settings: Allgemeine Informationen Name: Thunderbird Version: 38.5.1 User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1 Profilverzeichnis: Ordner öffnen (Lokaler Datenträger) Build-ID der Anwendung: 20160106101225 Aktivierte Plugins: about:plugins Build-Konfiguration: about:buildconfig Speicherverwendung: about:memory E-Mail- und Newsgruppen-Konten account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (imap) imap.riseup.net:993, SSL, passwordCleartext OUTGOING: mail.riseup.net:465, SSL, passwordCleartext, true Absturzberichte Erweiterungen Enigmail, 1.8.2, true, {847b3a00-7ab1-11d4-8f02-006008948af5} Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com Wichtige modifizierte Einstellungen Name: Wert accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.5.1 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: f996cb96-0e16-4f58-90a9-afa13bf6c36 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1454946652 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true security.disable_button.openCertManager: false Grafik Karten-Beschreibung: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile Vendor-ID: Intel Open Source Technology Center Geräte-ID: Mesa DRI Intel(R) Haswell Mobile Treiber-Version: 3.0 Mesa 11.0.4 WebGL-Renderer: false GPU-beschleunigte Fenster: 0 AzureCanvasBackend: cairo AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: cairo JavaScript Inkrementelle GC: 1 Barrierefreiheit Aktiviert: 0 Barrierefreiheit verhindern: 0 Bibliotheken-Versionen Minimal vorausgesetzte Version Verwendete Version NSPR 4.10.10 4.10.10 NSS 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC NSS Util 3.19.2.1 3.19.2.1 NSS SSL 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC NSS S/MIME 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC Thank you in advance!

모든 댓글 (2)

more options

Your current settings stated above for the Outgoing Server (SMTP) are:

outgoing server: mail.riseup.net port: 465 Security: SSL/TLS Authentication: normal password User name: username or username@riseup.net (don't know)

On the one hand, riseup gives these settings:

outgoing server: smtp.riseup.net port: 465 Security: SSL/TLS Authentication: normal password User name: username or username@riseup.net (don't know)

but they also suggest these settings:

outgoing server: mail.riseup.net port: 465 (or 587) Security: SSL/TLS (or STARTTLS) Authentication: normal password User name: username (part of your address before @)

So, I'm not sure if it's the server name, security/port or user name that you have to change to make it work.