본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox crashes

  • 5 답장
  • 2 이 문제를 만남
  • 7 보기
  • 최종 답변자: FredMcD

more options

When FF closes it produces a crash report (even though it hasn't crashed????). If I try to re-open FF it says FF is still open and needs to be closed before new session starts. Happened since last update. Now becoming annoying, I have changed default browser to Chrome - prefer FF but too much of a hassle!

When FF closes it produces a crash report (even though it hasn't crashed????). If I try to re-open FF it says FF is still open and needs to be closed before new session starts. Happened since last update. Now becoming annoying, I have changed default browser to Chrome - prefer FF but too much of a hassle!

선택된 해결법

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.


Signature mozalloc_abort | NS_DebugBreak

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1218266 RESOLVED FIXED Hardening against AsyncShutdown timeouts in Experiments.jsm

1206393 NEW --- Enabling "Clear history when Firefox closes" with large history triggers shutdownhang crash, causing dataloss

1187196 NEW --- shutdown crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)


From what I have been reading from other posts on this forum, the issue may be caused by the clear history settings. It was suppose to have been fixed in v30.

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (5)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

bp-8865aaa8-fced-4202-99b2-823182160213 2/13/2016 2:46 PM bp-eb562ce7-a766-4c42-8998-34ab32160213 2/13/2016 12:55 PM bp-67b98312-ed2e-4622-9a9b-841f12160208 2/8/2016 10:06 AM 453fe01f-c17a-42bb-a578-c81764b276da 12/29/2014 7:24 AM 4697e397-00d9-4f3e-96ad-82f3574ede36 8/6/2014 4:10 PM bp-9bbe71b1-7a53-43ea-9653-2b2532140527 5/27/2014 2:09 PM 65bf262c-6bad-4b8e-be10-dd3778eb6877 5/7/2014 5:39 PM bp-ffd321dc-2f67-4d8a-9554-8de952130705 7/5/2013 1:31 PM 21afa5d0-40a7-4b21-bed1-db5e159b375c 4/3/2013 8:34 PM

more options

선택된 해결법

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.


Signature mozalloc_abort | NS_DebugBreak

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1218266 RESOLVED FIXED Hardening against AsyncShutdown timeouts in Experiments.jsm

1206393 NEW --- Enabling "Clear history when Firefox closes" with large history triggers shutdownhang crash, causing dataloss

1187196 NEW --- shutdown crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)


From what I have been reading from other posts on this forum, the issue may be caused by the clear history settings. It was suppose to have been fixed in v30.

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

more options

Glad to help. Safe Surfing.