본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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An error occured while printing dialogue box appears. Tried reset, tried refresh, do not have avast. Any help?

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  • 최종 답변자: A_digger

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Can no longer print from Firefox. "Printer error" dialogue box appears that says 'an error occurred while printing' then "Print Preview Error" dialogue box appears that also says 'an error occurred while printing'. Tried the reset and refresh fixes to no avail. Read about avast software affecting some people but do not have avast. Can print from other applications so it does not seem to be a printer problem. Any help would be appreciated. Thanks.

Can no longer print from Firefox. "Printer error" dialogue box appears that says 'an error occurred while printing' then "Print Preview Error" dialogue box appears that also says 'an error occurred while printing'. Tried the reset and refresh fixes to no avail. Read about avast software affecting some people but do not have avast. Can print from other applications so it does not seem to be a printer problem. Any help would be appreciated. Thanks.

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Update: Having the same problem in Thunderbird as in Firefox. All other software is printing normally