본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why has my e-mail account changed from Microsoft to a Google account ... since this morning ... what happened?

more options

When I sign into my inbox, a Google browser comes up ... and this is what it says:


We've detected a problem with your cookie settings.

Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more


I never intentionally changed anything ... I don't want Google ... what the hell happened?

Thank you ... catfishcatcher101

When I sign into my inbox, a Google browser comes up ... and this is what it says: We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more I never intentionally changed anything ... I don't want Google ... what the hell happened? Thank you ... catfishcatcher101

모든 댓글 (1)

more options

Hi catfishcatcher101, could you describe the steps you use to sign into your Inbox? For example, are you using a shortcut on the Windows desktop, or a bookmark on Firefox's Bookmarks Toolbar, or some other method to get to your email?

You can access Microsoft email using either of these URLs -- they will redirect you to log in if needed:

If your home page changed unexpectedly, you can restore it back to what you prefer using the steps in either of these articles:

Does that help? If not, could you describe what else is going on?