본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How do I uninstall ask toolbar?

more options

The Ask toolbar - How do I get rid of it?

The Ask toolbar - How do I get rid of it?

모든 댓글 (5)

more options

Not sure whether this article was suggested during the process of submitting your question, but it's where I would suggest starting: Remove a toolbar that has taken over your Firefox search or home page.

There may also be a program in the Windows Control Panel "Uninstall a Program" that you need to remove (assuming it's still called that in Windows 10).

more options

Ask does not appear in control panel. Cannot uninstall program.

more options

It does. Ask is not listed.

more options

Thanks for your help. Can't deal with it any longer. Loosing my mind.

more options

Okay, hold on. Can you copy/paste some information into your next reply? Here's what I want to see:

Open the support information page using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Scroll down to the Extensions heading. Then select using the mouse from extensions through the end of the table listing the extensions and copy (Ctrl+c).

Then click in a reply and paste (Ctrl+v). It will look a little messy but don't worry, we're used to it. Hopefully we can spot the culprit.