본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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Is there a phone number for real people to discuss issues?

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I was forced to update Firefox, no clue why, and several items disappeared. I am not proficient enough to solve any of these problems without a handhold telephone person. Is there a phone number to call where I can talk to someone?

I was forced to update Firefox, no clue why, and several items disappeared. I am not proficient enough to solve any of these problems without a handhold telephone person. Is there a phone number to call where I can talk to someone?

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Sorry, Mozilla doesn't have the resources to provide one-on-one support via telephone. As with most open source software Mozilla provides a support forum where Firefox users help other Firefox users.

What version did Firefox update from? Which "items" disappeared? If you have any add-ons / extensions installed are they enabled?