본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I installed Ver 45, TB receives email but does not send. No other changes.

  • 7 답장
  • 6 이 문제를 만남
  • 1 보기
  • 최종 답변자: jennylin

more options

I installed Ver 45, TB receives email but does not send. No other changes. I tried using an alternate SMTP server that worked previously, TB still does not send or forward emails. Anyone else seeing this issue?

I installed Ver 45, TB receives email but does not send. No other changes. I tried using an alternate SMTP server that worked previously, TB still does not send or forward emails. Anyone else seeing this issue?

모든 댓글 (7)

more options

There are lots of problems being reported at present -- including the inability to forward emails -- because of outdated add-ons. Please close and restart Thunderbird in safe mode and see if it works then.

more options

I have this problem. Go to Help - Restart with add-ons disabled - etc. and then emails will send.

more options

Wondering when/if there might be a fix for this problem as it's very inconvenient having to restart in safe mode every time.

글쓴이 jennylin 수정일시

more options

Sure there is a fix. Upgrade or uninstall the old add on that you have installed that is keeping you from sending. Starting Thunderbird in safe mode runs it in default mode without any add ons you installed. If it works in safe mode it is something that you added that breaks the process. You can enable add ons one at a time to find the troublemaker.

more options

I had two add-ons installed - Lightning and Profile Password. Have removed Lightning and still have problem. It must be Profile Password 0.7.17 installed 29.08.11. Have tried to update it but there are no updates it says. I really do want a password on my profile as other people have access to my computer. Is there another add-on I can use to put a password on my profile?????????

more options

Just saw this thread. If you are using the Check and Send add-on, it is probably causing your outgoing mail problem. It is incompatible with TB Ver 45.1.0. Try disabling it and see if that works.

Happily, there is a work-around that was first posted by Mark Smith on April 27, 2015 (Thanks again, Mark!):

This worked for me: In Thunderbird, I went to Tools/Options/Advanced/Config Editor. In the Config Editor, I changed the setting for "dom.compartment_per_addon" to "false", instead of the default "true". Voila. I can now send mail while still using Check and Send.

I have sent an email to the add-on author, H.Ogi, about this. But I'm not sure she/he is still active. Their blog on their page has not been updated since 2013.

more options

Oh thank you very much DCR1. I wasn't aware I was using the Check and Send add-on but nevertheless following above instructions has fixed my problem. I can continue to use a password for my profile and also send/ reply to emails now without restarting in safe mode.