본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Is there a way to make Adobe Flash Player ver 22 recognized?

  • 7 답장
  • 4 이 문제를 만남
  • 1 보기
  • 최종 답변자: FS

more options

I recently updated Adobe Flash Player to version 22 because the website I use for class requires it. However, after the update, the website still says I need to update my Flash Player. Flash Player has been verified via Adobe and I have cleared the problem from the website (I have access via Internet Explorer).

Is there a way to have the current version of the Adobe Flash Player accessible to websites so that I can continue using FireFox as my browser?

I have been through multiple installs, reinstalls, updates, and restarts. It appears that FireFox just isn't sharing the Flash Player information.

Thanks,

FS

I recently updated Adobe Flash Player to version 22 because the website I use for class requires it. However, after the update, the website still says I need to update my Flash Player. Flash Player has been verified via Adobe and I have cleared the problem from the website (I have access via Internet Explorer). Is there a way to have the current version of the Adobe Flash Player accessible to websites so that I can continue using FireFox as my browser? I have been through multiple installs, reinstalls, updates, and restarts. It appears that FireFox just isn't sharing the Flash Player information. Thanks, FS

선택된 해결법

I JUST FIGURED IT OUT!!! So, I'm running a 64 bit machine. I didn't think that running 32 bit vs 64 bit would make a difference, but it did. I have been running 32 bit FireFox because it has been more flexible with websites (since ver 42). However, I couldn't find how to determine the FireFox version. So I downloaded the 64 bit version and noticed the installation folder was different. Why not try it?

IT WORKED!!

Lesson learned. Now that I have 64 bit machine... start using the 64 bit programs.

FS

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (7)

more options

You have the latest flash installed.

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow.


Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. Select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

more options

FredMcD, Correct, I have the latest Flash installed (ver 22.0.0.192). I have gone into the add on settings and changed them to "Always" and have turned off the "Protected Mode". The error continues to prevail. I didn't know if there was anything in the code that I could change or modify to allow the website "see" that I was using the most current version of Flash Player.

The Cengage Support Tech and I went through a myriad of scenarios (even uninstalling flash and shockwave and installing a fresh copy). Since IE worked with the website, we determined that it wasn't the website, but the browser. I even learned the shortcut Ctrl+Shift+Delete to clear the cache!! So much easier than going through the settings.

If you have more ideas, please share them with me!!

글쓴이 FS 수정일시

more options

선택된 해결법

I JUST FIGURED IT OUT!!! So, I'm running a 64 bit machine. I didn't think that running 32 bit vs 64 bit would make a difference, but it did. I have been running 32 bit FireFox because it has been more flexible with websites (since ver 42). However, I couldn't find how to determine the FireFox version. So I downloaded the 64 bit version and noticed the installation folder was different. Why not try it?

IT WORKED!!

Lesson learned. Now that I have 64 bit machine... start using the 64 bit programs.

FS

more options

That was very good work. Well done.

more options

Honestly, it really surprised me. Most websites don't seem to mind whether your 64 bit machine is running a 32 bit browser... but apparently, they can be set up to be quite specific. Thanks for your help and suggestions. FS

more options

FS said

I JUST FIGURED IT OUT!!! So, I'm running a 64 bit machine. I didn't think that running 32 bit vs 64 bit would make a difference, but it did. I have been running 32 bit FireFox because it has been more flexible with websites (since ver 42). However, I couldn't find how to determine the FireFox version. So I downloaded the 64 bit version and noticed the installation folder was different. Why not try it? IT WORKED!! Lesson learned. Now that I have 64 bit machine... start using the 64 bit programs.

Note only the 64-bit Flash Player and Silverlight Plugins are white listed to run in the 64-bit (Win64) Firefox on Windows. If you want to use other Plugins in Firefox on Windows you need the 32-bit Firefox and 32-bit Plugins.

more options

James,

Thank you so much for the information. I checked my "Add-ons" and see precisely what you mean. So it might be better for me to continue to run the 32 bit Firefox, but download and install the 32 bit Adobe Flash Player? That way I can continue to use the other add-ons if I need to.

I'll have to see if I can switch over. This is starting to make more sense.

Thanks for the information.

FS