본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't open links from external applications - windows 10

  • 6 답장
  • 1 이 문제를 만남
  • 29 보기
  • 최종 답변자: cor-el

more options

Clicking links in external apps ends with message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.".

I do not want to start new firefox instance, I want to open links in new tabs. How can I make it work that way?

Clicking links in external apps ends with message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.". I do not want to start new firefox instance, I want to open links in new tabs. How can I make it work that way?

모든 댓글 (6)

more options

Can you explain what you mean by "clicking links in external apps'"' and what are these apps ?

Presumably if for instanced you click on a html document on your desktop, or a link within a WordProcessor document it does opens ok in the running Firefox.

more options

Check the target field in the Firefox desktop shortcut and make sure you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).

more options

By external programs I meant eg. Thunderbird.

It turns out I had environment MOZ_NO_REMOTE set to 1 (wonder how it got there), but changing it back (and restarting computer) did not help.

The shortcut to firefox has target "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" so I am guessing I do not have "-no-remote" enabled.

Do you have an idea what else might be causing the problem?

more options

Did you remove the MOZ_NO_REMOTE environment variable and confirmed that it didn't return after a reboot?

This variable shouldn't be there as it will cause issues like you experienced.

more options

Previously I had changed MOZ_NO_REMOTE value from 1 to 0. It did not help. But removing it completely fixed the issue. Thank you for your help!

more options

You're welcome.

It is about the mere presence of the variable and Firefox doesn't check the value.