본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Thunderbird continually gets Unresponsive Script up on opening (win10). Resolved by clearing 350 in trash and 150 in sent. CAUSE: unknown

more options

Thunderbird hangs up on opening and I will get a "stop script" message: Script: chrome://messenger/content/toolbarlconColor.js:48. After clicking "close script" once or twice everything works normally until the next time I try to open TB, then the same thing happens. I have tried opening Windows 10 in "safe mode" and then opening TB in "safe mode" per other instructions. No help. Any mor suggestions will be greatly appreciated.

Thunderbird hangs up on opening and I will get a "stop script" message: Script: chrome://messenger/content/toolbarlconColor.js:48. After clicking "close script" once or twice everything works normally until the next time I try to open TB, then the same thing happens. I have tried opening Windows 10 in "safe mode" and then opening TB in "safe mode" per other instructions. No help. Any mor suggestions will be greatly appreciated.

글쓴이 Wayne Mery 수정일시

선택된 해결법

Wayne, I tried several things and then, on reading other posts, I deleted nearly all of my trash and sent emails. It appears to have solved the problem. Thanks for your help,

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (4)

more options

Are you still seeing this issue?

more options

선택된 해결법

Wayne, I tried several things and then, on reading other posts, I deleted nearly all of my trash and sent emails. It appears to have solved the problem. Thanks for your help,

more options

You are welcome.

Roughly how many emails were in Trash? And how many in Sent?

more options

There were about 350 in trash and 150 in sent. May have been something in one of them. Another thing I did was get rid of all add-ons. I am sure this helped also. Didn't need them anyway. Thanks again.