본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How to get rid of "unable to update" error message?

more options

Every time I open Firefox, I get an error message telling me Firefox was unabe to update. However, I am running the latest version.

I've tried uninstalling and re-installing, but that didn't help either.

How do I get this error message to stop appearing?

See attached image for message.

Every time I open Firefox, I get an error message telling me Firefox was unabe to update. However, I am running the latest version. I've tried uninstalling and re-installing, but that didn't help either. How do I get this error message to stop appearing? See attached image for message.

모든 댓글 (1)

more options

Hmm, are you sure you have the newest version? Your Firefox identified itself as version 47 but there is a version 48 available.

As a Windows user, I'm not the best person to suggest how to bypass the update problem you're currently having, but I think it involves (i) downloading the latest Firefox, (ii) dragging the old Firefox application to the Trash (not removing your settings/personal data) and then (iii) installing the latest Firefox.