본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Since Firefox 50.0 Beta 1 I can no longer download from mega.nz without all open tabs crashing.

  • 1 답장
  • 2 이 문제를 만남
  • 2 보기
  • 최종 답변자: FredMcD

more options

Since Firefox 50.0 Beta 1, I can no longer download from mega.nz without all open tabs crashing and showing the message: 'Bad news first; This tab has crashed'. Is reverting back to Firefox 49.0 possible and will it solve the problem? Or will perhaps using an earlier restore point resolve the issue? Thank you!

Since Firefox 50.0 Beta 1, I can no longer download from mega.nz without all open tabs crashing and showing the message: 'Bad news first; This tab has crashed'. Is reverting back to Firefox 49.0 possible and will it solve the problem? Or will perhaps using an earlier restore point resolve the issue? Thank you!

모든 댓글 (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29