Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Persistently sluggish browser

  • 7 답장
  • 2 이 문제를 만남
  • 6 보기
  • 최종 답변자: FredMcD

more options

My Firefox browser has been acting sluggish recently. Opening more than one window (a normal Window & a private Window) somehow affects the browser's performance overall. And the problem worsens when using apps that don't require Internet access (e.g. Facebook Games Arcade BETA).

What can I do to fix the performance that does NOT involve resetting my Firefox browser? My Firefox version is 49.0.1. Any help would be nice here!

My Firefox browser has been acting sluggish recently. Opening more than one window (a normal Window & a private Window) somehow affects the browser's performance overall. And the problem worsens when using apps that don't require Internet access (e.g. Facebook Games Arcade BETA). What can I do to fix the performance that does NOT involve resetting my Firefox browser? My Firefox version is 49.0.1. Any help would be nice here!

선택된 해결법

I have reviewed the Experiments currently active from my Test Pilot page and have temporarily disabled Page Shot and Min Vid Experiments. I gave feedback that it - in a way - 'breaks' Firefox and so far, the browser performance has improved.

I'll continue to check on it and will see which other Experiments to close in case Firefox performance is encountering a sluggish issue again.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (7)

more options
more options

I have run the suggestion on starting Firefox in Safe Mode and found that despite a couple of websites (e.g. CNN and SCMP) start up a bit slow, the browser does not appear to run sluggish - in comparison to running Firefox normally.

more options

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

more options

I have checked out my Extensions from the Add-On Manager and found that most of them are based on the Test Pilot I am participating in - with the exception of AdBlock Plus. I have essentially disabled that function and found my Firefox browser's performance has improved since then.

I will monitor the situation further and if needed, I may disable more Extensions (or in some cases, close some Tabs just in case they are having an impact on my browsing experience).

more options

https://testpilot.firefox.com/ https://support.mozilla.org/en-US/kb/test-pilot-test-firefoxs-experimental-features SUMO community discussions; Firefox Test Pilot https://support.mozilla.org/en-US/forums/contributors/711977

Test Pilot is controlled from this page: https://testpilot.firefox.com/experiments/

From there you can disable the experiments one-by-one and also provide feedback about each feature that you disable.

Use the Settings button to access the menu for support and information about Test Pilot. https://discourse.mozilla-community.org/c/test-pilot

more options

선택된 해결법

I have reviewed the Experiments currently active from my Test Pilot page and have temporarily disabled Page Shot and Min Vid Experiments. I gave feedback that it - in a way - 'breaks' Firefox and so far, the browser performance has improved.

I'll continue to check on it and will see which other Experiments to close in case Firefox performance is encountering a sluggish issue again.

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.