본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to start firefox: XPCOMGlueLoad error

  • 3 답장
  • 3 이 문제를 만남
  • 2070 보기
  • 최종 답변자: jonaslb

more options

As the title says, I am unable to start firefox. This happened after a recent upgrade from Kubuntu 16.04 to 16.10. I have attempted reinstalling firefox as well as "libmirprotobuf3" with no success,

When attempting to start firefox from a terminal, the following error returns: $ firefox XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: /usr/lib/x86_64-linux-gnu/libmirprotobuf.so.3: undefined symbol: _ZNK6google8protobuf11MessageLite39InternalSerializeWithCachedSizesToArrayEbPh Couldn't load XPCOM.

As the title says, I am unable to start firefox. This happened after a recent upgrade from Kubuntu 16.04 to 16.10. I have attempted reinstalling firefox as well as "libmirprotobuf3" with no success, When attempting to start firefox from a terminal, the following error returns: $ firefox XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: /usr/lib/x86_64-linux-gnu/libmirprotobuf.so.3: undefined symbol: _ZNK6google8protobuf11MessageLite39InternalSerializeWithCachedSizesToArrayEbPh Couldn't load XPCOM.

선택된 해결법

Obscenely enough, Google led me to Twitter of all places for an answer.

The tweet-"convo" further down led me to look into /usr/local/lib where a bunch of libproto* files were hanging out. I moved them into a tmp folder. Firefox now works.

https://twitter.com/a_meba/status/777786373721952256

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

Hi

Thank you for your question.

I have had a look into this and believe that this may be linked to the version of GTK that you are using. I recommend having a read of this earlier question that may help you with this.

more options

@Seburo The version of libgtk-3-0 used on ubuntu is 3.20.9-1ubuntu2. This is quite a few versions higher than the required 3.4.

more options

선택된 해결법

Obscenely enough, Google led me to Twitter of all places for an answer.

The tweet-"convo" further down led me to look into /usr/local/lib where a bunch of libproto* files were hanging out. I moved them into a tmp folder. Firefox now works.

https://twitter.com/a_meba/status/777786373721952256