Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Sold one of my laptops; how do I 'unsink' it... clear all bookmarks and ties to my current and ongoing Sync account?

more options

We LOVE Firefox but have had a few problems with the Sync feature. Sold an older laptop and want to 'unsync' it from our collective account without affecting said account. When I 'disconnect' or 'unsync' it, I do not want to affect any of my collective bookmarks, sync settings, etc.

I accidentally discovered that what I do on one system affects all 4 of our systems without allowing for some system differences.

When I was trying to delete unrelated bookmarks on our children's computer, those folders and files were deleted from all our machines, which I did not want to do. I found no way to recover once the files were gone. We are proponents of natural health for example which holds no interest to the children, and when I deleted the 'Health' file, 2 years of research sources were lost!!!

I am not a computer nerd nor even close to being an accomplished user so we need some help. thank you in advance for your assistance.

Bren

We LOVE Firefox but have had a few problems with the Sync feature. Sold an older laptop and want to 'unsync' it from our collective account without affecting said account. When I 'disconnect' or 'unsync' it, I do not want to affect any of my collective bookmarks, sync settings, etc. I accidentally discovered that what I do on one system affects all 4 of our systems without allowing for some system differences. When I was trying to delete unrelated bookmarks on our children's computer, those folders and files were deleted from all our machines, which I did not want to do. I found no way to recover once the files were gone. We are proponents of natural health for example which holds no interest to the children, and when I deleted the 'Health' file, 2 years of research sources were lost!!! I am not a computer nerd nor even close to being an accomplished user so we need some help. thank you in advance for your assistance. Bren

모든 댓글 (1)

more options

Disconnect from Sync thru Options > Sync = Disconnect That will disable your connection with the Sync server where Mozilla stores user data.

And then to get rid of your data on the "sold" laptop by creating a new Profile and then deleting the current Profile. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

FYI https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data