Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to access one specific website with VPN connected using Firefox, other browsers work OK

  • 3 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: CFB3

more options

Using Firefox with VPN connected I can access all websites that I normally access without any issues. For one specific website, a church website, using Firefox I get a consistent 'server not found'. In the same time period I can access that specific website from Edge and Chrome. I have closed tab and retried with same result. If I disconnect VPN I can access the specific website with Firefox. Once I have connected to the website with VPN disconnected I can re-connect VPN and continue to access the website looking at various pages. So it appears that it is only the initial connection to the URL that is the issue and that is only with Firefox, not an issue with Edge or Chrome. In the same time period I have accessed multiple other websites without issue. My setup or website's setup? Help appreciated.

Using Firefox with VPN connected I can access all websites that I normally access without any issues. For one specific website, a church website, using Firefox I get a consistent 'server not found'. In the same time period I can access that specific website from Edge and Chrome. I have closed tab and retried with same result. If I disconnect VPN I can access the specific website with Firefox. Once I have connected to the website with VPN disconnected I can re-connect VPN and continue to access the website looking at various pages. So it appears that it is only the initial connection to the URL that is the issue and that is only with Firefox, not an issue with Edge or Chrome. In the same time period I have accessed multiple other websites without issue. My setup or website's setup? Help appreciated.

모든 댓글 (3)

more options

Hi, this might not work, but it's worth a go: Delete ALL references to the website in question, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from an old bookmark) again. Note: It may take a few minutes to complete the deletion.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

Sorry, appreciate the try but it did not work.

more options

Sorry, appreciate the try but it did not work.