본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can not find folders after tranfering Thunderbird to new computer

  • 6 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: shayneca

more options

Hi,

I am transfering my Thunderbird profile and messages to a new computer. My old computer is Windows Vist the new computer Windows 7. I transfered the information based on the following link. I did the first method titled OFFICIAL MEHOD http://smallbusiness.chron.com/transfer-thunderbird-new-pc-54020.html

After transferring everyting is the same, except I do not see the folders on the left pane or the emails I stored in said folders. Approximately 30 folders.

I went to Folder Pane is checked under Lay out. Under View, Folders, All is checked.

I have tried two times to transfer the data and have retarted my computer.

Any help would be greatly appreciated.

Shayne

Hi, I am transfering my Thunderbird profile and messages to a new computer. My old computer is Windows Vist the new computer Windows 7. I transfered the information based on the following link. I did the first method titled ''OFFICIAL MEHOD'' http://smallbusiness.chron.com/transfer-thunderbird-new-pc-54020.html After transferring everyting is the same, except I do not see the folders on the left pane or the emails I stored in said folders. Approximately 30 folders. I went to Folder Pane is checked under Lay out. Under View, Folders, ''All'' is checked. I have tried two times to transfer the data and have retarted my computer. Any help would be greatly appreciated. Shayne

모든 댓글 (6)

more options

It's much easier to copy the Thunderbird folder rather than just the profile:

https://support.mozilla.org/en-US/questions/1048444#answer-694547

https://support.mozilla.org/en-US/questions/1105882

more options

sfhowes said

It's much easier to copy the Thunderbird folder rather than just the profile: https://support.mozilla.org/en-US/questions/1048444#answer-694547 https://support.mozilla.org/en-US/questions/1105882

Thanks for responding. I tried that and I still do not see my folders and subfolders.

Shayne

more options

Are you confident that it is copying all the folders in the profile? I recall a first attempt at moving a profile in Windows failed for me because it had copied only the top layer of folders. I'm not sure quite what I did to get it to work, apart from perseverance.

Look into Mail and ImapMail in your copy and see if these contain folders corresponding to your accounts, and folders or files within them corresponding to the lost folders. (Note that account folders within Thunderbird are represented by files in the file system.)

글쓴이 Zenos 수정일시

more options

If a normal copy of the TB folder is failing to include all the folders, it may work better if you copy the folder as an archive, e.g. right-click the TB folder, Add to zip or Add to archive... (depending on your archiving program). Then, copy the archive file to the new computer and unzip or extract it in the correct location. This method has worked here in numerous situations, and besides it makes the smallest possible file to transfer.

more options

Zenos said

Are you confident that it is copying all the folders in the profile? I recall a first attempt at moving a profile in Windows failed for me because it had copied only the top layer of folders. I'm not sure quite what I did to get it to work, apart from perseverance. Look into Mail and ImapMail in your copy and see if these contain folders corresponding to your accounts, and folders or files within them corresponding to the lost folders. (Note that account folders within Thunderbird are represented by files in the file system.)

Where do I find these files?

more options

sfhowes said

If a normal copy of the TB folder is failing to include all the folders, it may work better if you copy the folder as an archive, e.g. right-click the TB folder, Add to zip or Add to archive... (depending on your archiving program). Then, copy the archive file to the new computer and unzip or extract it in the correct location. This method has worked here in numerous situations, and besides it makes the smallest possible file to transfer.

Thanks for the reply....can you provide step by step instructions for this...On a scale of 1 -10 on computer knowledge I am about a 5.

Thanks again.