본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

FF 50.0.x leaves behind part of Window frame on exit

  • 2 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: caogdin

more options

The light-blue bar across the top of my screen (image #1) is left behind by Firefox V50.0.0 et. seq. It's not QUITE the same size, sometimes it's "L" shaped (has short sides) and seems to be an occasional artifact. Not always the same shape, but PART of the original window frame. Color is the same as my selected light-blue frame, but often (like this one) includes bits of text. The second image happened as I opened and closed another FF windows to check some data, while the first window was open with this form on screen.

It is only an artifact of FF; no other programs exhibit the behavior. And, it is inconsistent; not always does closing FF leave vestiges. I generally only use FF, but my occasional use of IE 11 never exhibits the symptoms. No, Chrome is not installed.

My system is a very stable Windows 7 SP1, x64, updated through KB 3185591. (In retirement, I still manage a dozen or so other computers for other small businesses in my town; haven't see it there, but most of them just stick to IE 11...against my better judgement.) It MIGHT be the video card I use (to keep power consumption and heat down), an ATI Radeon HD 3600 manufactured by HP. The system is a Dell Optiplex 960 w/ 8GB RAM.

WRT to System description; I don't use SharePoint; another "feature" forced on customers by Microsoft.

The light-blue bar across the top of my screen (image #1) is left behind by Firefox V50.0.0 et. seq. It's not QUITE the same size, sometimes it's "L" shaped (has short sides) and seems to be an occasional artifact. Not always the same shape, but PART of the original window frame. Color is the same as my selected light-blue frame, but often (like this one) includes bits of text. The second image happened as I opened and closed another FF windows to check some data, while the first window was open with this form on screen. It is only an artifact of FF; no other programs exhibit the behavior. And, it is inconsistent; not always does closing FF leave vestiges. I generally only use FF, but my occasional use of IE 11 never exhibits the symptoms. No, Chrome is not installed. My system is a very stable Windows 7 SP1, x64, updated through KB 3185591. (In retirement, I still manage a dozen or so other computers for other small businesses in my town; haven't see it there, but most of them just stick to IE 11...against my better judgement.) It MIGHT be the video card I use (to keep power consumption and heat down), an ATI Radeon HD 3600 manufactured by HP. The system is a Dell Optiplex 960 w/ 8GB RAM. WRT to System description; I don't use SharePoint; another "feature" forced on customers by Microsoft.
첨부된 스크린샷

선택된 해결법

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

Thank you, philipp, your "firefox menu" solution was, indeed the issue. Unchecking that solved the problem.

I would think, however, that if the graphics driver doesn't offer "hardware acceleration," that option should have a null meaning, irrespective of setting.