본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

When I click on firefox icon (windows 7) to open the window I keep getting a UAC box requesting to do firefox software update. Why?

  • 7 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

I have Windows 7 desktop. When I click on the icon to open Firefox a UAC box pops up asking "do you want to allow the following program to make changes to this computer?" Says Program Name: Firefox Software Update, Verified Publisher: Mozilla Corporation, File Origin: Hard drive on this computer. I answered yes once and had to restore to a previous restore point. This UAC box pops up each time I click on the icon to open Firefox. Please help!!!

I have Windows 7 desktop. When I click on the icon to open Firefox a UAC box pops up asking "do you want to allow the following program to make changes to this computer?" Says Program Name: Firefox Software Update, Verified Publisher: Mozilla Corporation, File Origin: Hard drive on this computer. I answered yes once and had to restore to a previous restore point. This UAC box pops up each time I click on the icon to open Firefox. Please help!!!

선택된 해결법

Some protection programs don't like the update/install stubs. Download Firefox For All languages And Systems {web link}

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (7)

more options

You are correct to check on this file. For about 8 months, fake Firefox and other "update" notices have been flooding the web. But I think yours may be real. If you want, you can;

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1

more options

I got this email:

"You are correct to check on this file. For about 8 months, fake Firefox and other "update" notices have been flooding the web. But I think yours may be real. If you want, you can;

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1"

My version of Firefox is up-to-date. Unfortunately this did not resolve the issue. Any other suggestions I can try?

more options

Your System Details shows you are using Firefox v50.

FredMcD said

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1
more options

I installed Firefox Setup Stub 50.1.0.exe. This still does not fix the problem. Is there something else I can try???? Or should I uninstall then reinstall Firefox?

more options

선택된 해결법

Some protection programs don't like the update/install stubs. Download Firefox For All languages And Systems {web link}

more options

Thanks FredMcD, your last suggestion worked!!! Thank you ever so much!!!!!

more options

Glad to help. Safe Surfing.