본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Google Hangouts not working despite installing plugin

more options

When I try to use Google Hangouts a screen pops up and says error despite having followed all instruction on installing Google Hangout Plugin, restarting, etc.

I've read some of the forum questions out there and nothing instructed is working.

When I try to use Google Hangouts a screen pops up and says error despite having followed all instruction on installing Google Hangout Plugin, restarting, etc. I've read some of the forum questions out there and nothing instructed is working.

모든 댓글 (1)

more options

Sorry, but the Google Talk plugins do not work in Firefox 53. The only plugin that is recognized by Firefox 53 is Flash.

The Extended Support Release (ESR) of Firefox 52 will still run Java, Google Talk, and other old plugins. ESR was first developed to meet the needs of large organizations that wanted Firefox to change much more slowly, but anyone can use it. The main difference is that it gets security updates only, no feature changes for about a year at a time.

More information on this change and ESR: Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

I'm not a Mac person, so I can't tell you exactly how best to switch from one version of Firefox to another. I've read you have to "trash" the current app and then install the new one, but please don't take my word for it.