본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

File upload box autoscrolls when clicking on up or down arrows

  • 1 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: FredMcD

more options

Hi, this had been a problem for a while and I thought it was my touchpad, but I now see it only happens in Firefox, not in another browser and not on my Windows 10 file system. Before I go further, let me emphatically state that autoscroll -- and smooth scrolling -- are OFF in my Firefox.

When I am on a website where I am trying to upload a file, and again, this happens only in Firefox, when the Windows 10 box opens where I could select the file -- and again, I'm opening that box from inside Firefox -- and let's say I'm in details view, when I use the arrows in the box to scroll through the available files, and just tap on the arrow --- once or twice, it scrolls down by just 1 item, but after a couple times, it just suddenly scrolls all the way down. Not suddenly from the top to the bottom, but a very quick measured scroll.

This makes is almost impossible to select the desired file because they all scroll by too fast. Let me be clear, I am just tapping or clicking on the up or down arrow, not on the bar that would cause it to move a larger amount.

For example, if I'm trying to upload a photo to Facebook.

I can't find any setting or any search results online that help.

Advice?

Hi, this had been a problem for a while and I thought it was my touchpad, but I now see it only happens in Firefox, not in another browser and not on my Windows 10 file system. Before I go further, let me emphatically state that autoscroll -- and smooth scrolling -- are OFF in my Firefox. When I am on a website where I am trying to upload a file, and again, this happens only in Firefox, when the Windows 10 box opens where I could select the file -- and again, I'm opening that box from inside Firefox -- and let's say I'm in details view, when I use the arrows in the box to scroll through the available files, and just tap on the arrow --- once or twice, it scrolls down by just 1 item, but after a couple times, it just suddenly scrolls all the way down. Not suddenly from the top to the bottom, but a very quick measured scroll. This makes is almost impossible to select the desired file because they all scroll by too fast. Let me be clear, I am just tapping or clicking on the up or down arrow, not on the bar that would cause it to move a larger amount. For example, if I'm trying to upload a photo to Facebook. I can't find any setting or any search results online that help. Advice?

모든 댓글 (1)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?