본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

MW Word crashes when pasting text to Thunderbird

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Zedul

more options

Since the last Windows 10 Update, Copying and pasting text from MS Word (office 2013) into my Thunderbird email body causes Word to crash as soon as I hit "paste" in Thunderbird.

Since I send this text to my editor, it's pretty much stopped my work. How do I fix this?

Since the last Windows 10 Update, Copying and pasting text from MS Word (office 2013) into my Thunderbird email body causes Word to crash as soon as I hit "paste" in Thunderbird. Since I send this text to my editor, it's pretty much stopped my work. How do I fix this?

선택된 해결법

'Notepad works just fine. Word and Thunderbird were the interaction issues, but I resolved it. The new Windows 10 Creative update (this last week) caused changes to how clipboard handles large amounts of text - ie, cut, copy, and paste. And it was another program (Malware-bytes) that didn't like it. So, when I tried to paste all that clipboard text to Thunderbird, Malware-bytes was viewing the collusion in a negative light and trying to scan the activity, which caused office/word to crash. The solution was to upgrade to the newest beta version of Malware-bytes where the situation is solved. So many apps - so many interactions. Just glad I got it solved.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

If you paste the text anywhere else (like Notepad), does Word still crash?

Also, Microsoft Word uses non-standard "Microsoft" coding, which often does not convert well when pasted test from Word into non-Microsoft programs. Microsoft does this intentionally to discourage use of non-Microsoft programs. This can also be causing the issue you are seeing.

Or it is just a Windows and Word problem, in which case, you need Microsoft help.

more options

선택된 해결법

'Notepad works just fine. Word and Thunderbird were the interaction issues, but I resolved it. The new Windows 10 Creative update (this last week) caused changes to how clipboard handles large amounts of text - ie, cut, copy, and paste. And it was another program (Malware-bytes) that didn't like it. So, when I tried to paste all that clipboard text to Thunderbird, Malware-bytes was viewing the collusion in a negative light and trying to scan the activity, which caused office/word to crash. The solution was to upgrade to the newest beta version of Malware-bytes where the situation is solved. So many apps - so many interactions. Just glad I got it solved.

글쓴이 Zedul 수정일시