We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Missing multiple ZIP part files when downloading large ZIP files from Google Drive

  • 5 답장
  • 4 이 문제를 만남
  • 25 보기
  • 최종 답변자: FredMcD

Delphi8000
Delphi8000
more options

When downloading from Google Drive (or Google Team Drive) a large folder with Firefox, I only end up with the last zip part file. All the other zip files are missing.

Detailed example (Firefox 53.0.2): After downloading a folder named "folder", I only get a file named "folder-20170517T210208Z-002.zip" in my download folder; however, the first zip file "folder-20170517T210208Z-001.zip" is missing hence I can't download my folder.

All zip files except the last one are not downloaded.When doing the same on Chrome I get both the 001 and 002 files (hence I get all the data), so all good with Chrome.

How do download all the individual zip files with Firefox from Google Drive?

When downloading from Google Drive (or Google Team Drive) a large folder with Firefox, I only end up with the last zip part file. All the other zip files are missing. Detailed example (Firefox 53.0.2): After downloading a folder named "folder", I only get a file named "folder-20170517T210208Z-002.zip" in my download folder; however, the first zip file "folder-20170517T210208Z-001.zip" is missing hence I can't download my folder. All zip files except the last one are not downloaded.When doing the same on Chrome I get both the 001 and 002 files (hence I get all the data), so all good with Chrome. How do download all the individual zip files with Firefox from Google Drive?

글쓴이 Delphi8000 수정일시

모든 댓글 (5)

ABitMore1024
ABitMore1024
more options

Hi Delphi. I understand how this must be frustrating for you. My first thought is to make sure none of your extensions are responsible for this behavior. The quickest and easiest way, to make sure, is to launch Firefox in "Safe Mode" and try downloading your Google Drive folder again. I've provided instructions and info below.

Safe Mode is a special Firefox mode that can be used to troubleshoot and fix problems. Safe Mode temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes) that might be causing problems.

How to start Firefox in Safe Mode:

  1. Click the 3 bar menu button
  2. Click the ? help button
  3. Select Restart with Add-ons Disabled and Firefox will start up with the Firefox Safe Mode dialog.
  4. Click the Start in Safe Mode button

Proceed to download your folder and let us know how that works.

글쓴이 ABitMore1024 수정일시

FredMcD
FredMcD
more options

You may have to download each folder or part manually.

Delphi8000
Delphi8000 질문자
more options

Hi Fiz,

Thank you for your reply.

Firefox restarted in safe mode does unfortunately not solve the problem; the behavior remains strictly the same :(

Delphi8000
Delphi8000 질문자
more options

Hi FredMcD,

Thank you for your reply.

How am I supposed "to download each folder or part manually" ?

FredMcD
FredMcD
more options

Are the files set up as one download link, or is each listed separately?