본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Need access to old emails on thunderbird

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: Matt

more options

I used to access my email through Thunderbird. In February 2016, we switched domain hosts from IPage to Wix, and our email is through google mail services. A week or so ago, our computers were attacked and encrypted with ransomware, requiring us to wipeout our computers and reformat. Unfortunately, upon doing so, my thunderbird account was wiped out. I need to find an email from October 2015. IPage tried to help, but for some reason, its server only showed emails from Jan 29, 2016 through February 16, 2016. Anybody have any idea how I can access my old emails which I used to access through thunderbird? Thank you.

I used to access my email through Thunderbird. In February 2016, we switched domain hosts from IPage to Wix, and our email is through google mail services. A week or so ago, our computers were attacked and encrypted with ransomware, requiring us to wipeout our computers and reformat. Unfortunately, upon doing so, my thunderbird account was wiped out. I need to find an email from October 2015. IPage tried to help, but for some reason, its server only showed emails from Jan 29, 2016 through February 16, 2016. Anybody have any idea how I can access my old emails which I used to access through thunderbird? Thank you.

모든 댓글 (1)

more options

There is a reason computer professionals have recommended backups to a largely resistant user base for the past three or more decades.

Thunderbird either stores your data exclusively on your hard disk (POP) or a synchronized copy of what is on the server (IMAP). As you provider does not have the data I must assume you were using POP. So the only records are in your personal backups that you created, or on your encrypted hard disk.