본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Lost my Profile

  • 4 답장
  • 5 이 문제를 만남
  • 7 보기
  • 최종 답변자: McLarenb

more options

Recently did a reinstall of win7. Didn't do a specific back-up of my thunderbird profile (I know, I should have!) WIn7 saved all my programs though I had to reinstall them. Did a reinstall of Thunderbird and now can't find the old profile only the new one. Have looked in the usual places and can only see the profile created at the new installation. Is the old profile still there somewhere or have I blown it? There's a lot of stuff that I really need to have. Can't imagine that it has been deleted but I could be wrong. Any suggestions please.

Recently did a reinstall of win7. Didn't do a specific back-up of my thunderbird profile (I know, I should have!) WIn7 saved all my programs though I had to reinstall them. Did a reinstall of Thunderbird and now can't find the old profile only the new one. Have looked in the usual places and can only see the profile created at the new installation. Is the old profile still there somewhere or have I blown it? There's a lot of stuff that I really need to have. Can't imagine that it has been deleted but I could be wrong. Any suggestions please.

선택된 해결법

Result! Found the old profiles as you said. Great relief. Thanks very much for your assistance Brendan

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (4)

more options

is there a windows.old folder?

more options

Yes, I've looked in here but haven't found the old profile though maybe I haven't looked in the right place

more options

Assuming that the answer to my last question was yes. Turn on the windows option to see hidden files and folders.

Windows 7

  1. Select the Start button, then select Control Panel > Appearance and Personalization.
  2. Select Folder Options, then select the View tab.
  3. Under Advanced settings, select Show hidden files, folders, and drives, and then select OK.

Now locate the appdata\remote folder it will be windows.old\users\[username]\appdata\remote\

The Thunderbird folder will contain your old profile data. Or should.

more options

선택된 해결법

Result! Found the old profiles as you said. Great relief. Thanks very much for your assistance Brendan