본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why is my Dragon extension for Firefox continually disabled. Firefox keeps requesting that I restore the extension. I am handicapped and I find this very annoyi

  • 3 답장
  • 21 이 문제를 만남
  • 28 보기
  • 최종 답변자: smarsel

more options

Dragon Web Extension in Firefox I use Dragon Professional Individual, version 15. It's loaded on the Windows 10 operating system. Every time I use it with the Internet I am supposed to be able to dictate into fields and text boxes, with the assistance of the Dragon web extension (a Nuance product). I prefer using Firefox rather than any other browser like chrome and Internet Explorer where it does work without requesting me every single time to reinstall it. Aside from this, my Dragon product works perfectly in all Microsoft applications.

When I view my extensions Dragon is enabled. And activated always. Yet I keep receiving the request to install Dragon extension.

Dragon Web Extension in Firefox I use Dragon Professional Individual, version 15. It's loaded on the Windows 10 operating system. Every time I use it with the Internet I am supposed to be able to dictate into fields and text boxes, with the assistance of the Dragon web extension (a Nuance product). I prefer using Firefox rather than any other browser like chrome and Internet Explorer where it does work without requesting me every single time to reinstall it. Aside from this, my Dragon product works perfectly in all Microsoft applications. When I view my extensions Dragon is enabled. And activated always. Yet I keep receiving the request to install Dragon extension.

선택된 해결법

rhodie said

When I view my extensions Dragon is enabled. And activated always. Yet I keep receiving the request to install Dragon extension.

Would it be possible that you viewed the plugin in the Add-ons > Plugins section, while the Add-ons > Extensions section does not have the extension enabled, or that it’s missing there? And did you actually allow the install?

I don’t know the product but from what I found, it seems Dragon required a (NPAPI) plugin previously while calling it an extension, or it required/installed both (also looking at this question), but just a web extension at this point. This may make sense, as NPAPI plugins are no longer supported in Firefox as of version 52. Therefor I think it should not even be listed under Plugins and if it is, you may need to remove it or set it to "Never activate".

If I install the Dragon web extension from here (current version 15.00.000.058), I only see an extension in the Extensions section with the "Rich internet application support for Dragon" description that can only be enabled or disabled, i.e. not set to "Always activate" which is a choice for plugins.

Hope this helps.

문맥에 따라 이 답변을 읽어주세요 👍 3

모든 댓글 (3)

more options

선택된 해결법

rhodie said

When I view my extensions Dragon is enabled. And activated always. Yet I keep receiving the request to install Dragon extension.

Would it be possible that you viewed the plugin in the Add-ons > Plugins section, while the Add-ons > Extensions section does not have the extension enabled, or that it’s missing there? And did you actually allow the install?

I don’t know the product but from what I found, it seems Dragon required a (NPAPI) plugin previously while calling it an extension, or it required/installed both (also looking at this question), but just a web extension at this point. This may make sense, as NPAPI plugins are no longer supported in Firefox as of version 52. Therefor I think it should not even be listed under Plugins and if it is, you may need to remove it or set it to "Never activate".

If I install the Dragon web extension from here (current version 15.00.000.058), I only see an extension in the Extensions section with the "Rich internet application support for Dragon" description that can only be enabled or disabled, i.e. not set to "Always activate" which is a choice for plugins.

Hope this helps.

more options

I reinstalled Dragon web extension for Firefox I then went to plug-ins and in the search all add-ons: I typed Dragon and clicked. Dragon web extension appeared I enabled it. I went to extensions and found the Dragon web extension there enabled. I then restarted my computer. I went back to Firefox and tried to dictate in Google search and found that that didn’t work, but when I requested for the dictation box I was able to dictate and say click transfer, which it did. I then went out of Firefox several times and back again and now find that I can use my Dragon this way. Thank you very much for all your help.

I also noticed that Dragon only mentions Internet Explorer and Google Chrome and how to install these extensions. There is no mention of Firefox.

more options

I have this problem too! Here's what I'm using. It worked before I updated Firefox!