본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox will not close properly; services running in background.

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

I recently had a CAC type card company install a security module in my device manager that will not load or unload. Since then my browser sessions will not close properly. Upon close I get notification that firefox is still running and needs to be closed or that it did not close properly and I need to close it through the pop up notification. I have uninstalled/reinstalled but continue to get the same issues. I don't have this issue on other machines for which I sign in to the same firefox account. The only difference on those machines is that this security module is not there.

I recently had a CAC type card company install a security module in my device manager that will not load or unload. Since then my browser sessions will not close properly. Upon close I get notification that firefox is still running and needs to be closed or that it did not close properly and I need to close it through the pop up notification. I have uninstalled/reinstalled but continue to get the same issues. I don't have this issue on other machines for which I sign in to the same firefox account. The only difference on those machines is that this security module is not there.

모든 댓글 (3)

more options

Here are snapshots of the issue

more options

Try to rename/remove the secmode.db file in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

글쓴이 cor-el 수정일시

more options

Please update to Firefox 55.0.1.

  • Help -> About.