본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox 55 Can't Upload Thumbnails to YouTube Videos

  • 1 답장
  • 4 이 문제를 만남
  • 7 보기
  • 최종 답변자: AJ Godinho

more options

Hi folks, since updating to the latest version Firefox 55, a couple of days ago, I've been having issues uploading thumbnail images to my YouTube videos. I've never had this issue before. Initially, I thought this had to be a YouTube platform issue (and maybe it is partly), but when I logged into my YouTube account using Google Chrome, I had no issue uploading the same thumbnail image to my YouTube video.

I've reported this issue to YouTube and Mozilla, however, I thought I'd post this issue here in the hopes of identifying the issue. Generally, once I upload my video to YouTube, it automatically generates three thumbnails. However, I never use any of the three and instead upload my own. I've never had an issue uploading a thumbnail before. So basically when I try to upload the PNG image (which meets the requirements of YouTube), it just spins the loading wheel and does not upload the image (see attached screenshot).

So I tried logging into my YouTube account via Google Chrome and I was able to upload the exact same thumbnail without any issues. I would appreciate if your feedback, thoughts, solutions. Thanks in advance and have a great weekend!

Hi folks, since updating to the latest version Firefox 55, a couple of days ago, I've been having issues uploading thumbnail images to my YouTube videos. I've never had this issue before. Initially, I thought this had to be a YouTube platform issue (and maybe it is partly), but when I logged into my YouTube account using Google Chrome, I had no issue uploading the same thumbnail image to my YouTube video. I've reported this issue to YouTube and Mozilla, however, I thought I'd post this issue here in the hopes of identifying the issue. Generally, once I upload my video to YouTube, it automatically generates three thumbnails. However, I never use any of the three and instead upload my own. I've never had an issue uploading a thumbnail before. So basically when I try to upload the PNG image (which meets the requirements of YouTube), it just spins the loading wheel and does not upload the image (see attached screenshot). So I tried logging into my YouTube account via Google Chrome and I was able to upload the exact same thumbnail without any issues. I would appreciate if your feedback, thoughts, solutions. Thanks in advance and have a great weekend!
첨부된 스크린샷

선택된 해결법

I just wanted to post an update here (in case anyone else is having the same issue). This issue seems to have been resolved. I just uploaded two YouTube videos earlier today and I was able to upload PNG thumbnails.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

I just wanted to post an update here (in case anyone else is having the same issue). This issue seems to have been resolved. I just uploaded two YouTube videos earlier today and I was able to upload PNG thumbnails.