본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

all incoming mails in mailbox completely disappeared - recuperation possible ?

more options

ALL mails(about 20 from different people) stored in my incoming mailbox until today disappeared. This never occurred before. They all disappeared after having received 48 "read" confirming messages from 1 same contact who seemed having been busy cleaning his own mailbox and eliminating different of my mails sent to him during more then 1 year out of his mailbox.

Can somebody let me know if there is a possibility to recuperate ALL mails that were stored until now in my mailbox ? Thanks for reply and useful help information. Jose

ALL mails(about 20 from different people) stored in my incoming mailbox until today disappeared. This never occurred before. They all disappeared after having received 48 "read" confirming messages from 1 same contact who seemed having been busy cleaning his own mailbox and eliminating different of my mails sent to him during more then 1 year out of his mailbox. Can somebody let me know if there is a possibility to recuperate ALL mails that were stored until now in my mailbox ? Thanks for reply and useful help information. Jose

모든 댓글 (1)

more options

First backup your profile folder. Make a copy of it.

Ensure TB is closed

If Windows probably here: C:\Users\YOURUSER\AppData\Roaming\Thunderbird\Profiles

Then enter the "random named" folder, then enter the Mail or ImapMail folder, then enter the folder or folders you have for each account.

Check the "INBOX" file size, if not zero, there is something there, you can check with something like Notepad++.

You will also have a file called INBOX.msf (it has an extension and is smaller in size). Rename it.

Start TB again, click the Inbox and WAIT see if the e-mails come up.

If your inbox is huge TB will take time rebuilding the MSF (index) file. Look at your Hard disk LED, is it busy? Wait... if not, and it reports 0 messages at once, then there are recovery methods but will take time.