본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

FireFox.exe application error 0xc0000000 freezes/disables FF

  • 1 답장
  • 2 이 문제를 만남
  • 4 보기
  • 최종 답변자: FredMcD

more options

Long time FF user. WIN7 64 bit PC. I have expunged and reinstalled Firefox 32 bit, 64 bit and Quantum each ..multiple times = Same error. AV deactivated and Added exceptions = Same error. Chrome, IE .. etc .. browsers function flawlessly. I use FF Quantum and same AV at my office with zero issues. I've compared settings between office and home.. no difference. FF will (finally) open after multiple clicks. Tried: Refresh, Add-ons disabled, Profile change and Safe Mode = Same error.

Long time FF user. WIN7 64 bit PC. I have expunged and reinstalled Firefox 32 bit, 64 bit and Quantum each ..multiple times = Same error. AV deactivated and Added exceptions = Same error. Chrome, IE .. etc .. browsers function flawlessly. I use FF Quantum and same AV at my office with zero issues. I've compared settings between office and home.. no difference. FF will (finally) open after multiple clicks. Tried: Refresh, Add-ons disabled, Profile change and Safe Mode = Same error.

모든 댓글 (1)

more options

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia